Paul Foord
Director & Lead Consultant
Founder of Jamesford. Former CFO, COO, and CEO across FTSE-listed firms and consultant with PwC and Gemini. Cranfield MBA, Chartered Accountant.
About Jamesford
Partner for Sustainable Business Transformation
Jamesford is a business change and transformation consultancy specialising in performance improvement, change management and customer advocacy. Established in 1996 from a London base, we provide pragmatic support in creating customer-centric, commercially resilient enterprises.
Our Profile & History
Proven Experience Over Three Decades
Founded in 1996, Jamesford has developed an enviable track record supporting UK and international leaders through major operational transitions. Over 75% of our engagements originate from client referrals and repeat business – the direct result of our dedication to tangible commercial delivery.
What Makes Us Different?
Unlike conventional consultancies that offer high-level theoretical advice, Jamesford consultants possess substantive operational line-management experience as former CEOs, COOs, CFOs, and Managing Directors across blue-chip companies. We understand the human realities of leading organisations because we have lived them.
Completely Independent Advisory
Jamesford operates as an independent private limited consultancy. We maintain no third-party vendor relationships, hardware/software distribution ties, or parent-company agendas. Our recommendations are unencumbered, objective, and driven exclusively by what creates lasting enterprise value for your business.
“Jamesford puts skin in the game. You feel as though they are part of your organisation. Paul comes up with results that are actually implementable, and then helps us to deliver.” – Managing Director, Energy Major
Ethos & Culture
Our Core Values
Our work is anchored in five foundational values that define how we engage with client organisations at every level.
1. Professionalism
“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skilful execution; it represents the wise choice of many alternatives.”– Willa A. Foster
We deliver disciplined, high-grade consulting support backed by rigorous analytical methods and a formal quality assurance framework applied across every assignment.
2. Respect
“Respect your fellow man, treat them fairly, disagree with them honestly, enjoy their friendship, explore your thoughts about one another candidly, work together for a common goal and help one another achieve it.”– Bill Bradley
Sustainable change cannot be imposed from above. We collaborate empathetically with client personnel at all levels, respecting institutional knowledge while challenging ineffective habits.
3. Enthusiasm
“Far better to dare mighty things and to win glorious triumphs even though chequered by failure, than to rank with those poor spirits who neither enjoy much nor suffer much because they live in the great twilight that knows not the passion of victory or defeat.”– Theodore Roosevelt
Transformation requires stamina and conviction. We bring positive energy, passion, and an active “can-do” mentality to complex organisational agendas.
4. Results
“If a man advances confidently in the direction of his dreams to live the life he has imagined, he will meet with a success unexpected in common hours.”– Henry David Thoreau
We measure success through bottom-line financial gains, cycle time reductions, customer satisfaction lifts, and durable capability transfer.
5. Fun
“I wake up each morning determined to change the world and also to have one hell of a good time. Sometimes that makes planning the day a little difficult.”– E.B. White
Demanding transformation programmes flourish when colleagues enjoy the journey. We cultivate an engaging, positive, and collaborative working environment.
Engagement Methodology
How We Work – Joint Change Teams
We work alongside your teams to co-design and implement practical solutions that your organisation owns.
1. Deep-Dive Immersion
We begin by thoroughly understanding your unique operational constraints, corporate culture, and strategic goals. We gather unvarnished facts directly from frontline staff and verify our interpretation with them before briefing executive leadership.
2. Mobilising Change Teams
Rather than imposing off-the-shelf templates, we form joint client-consultant “Change Teams”. Client employees co-analyse bottlenecks, formulate recommendations, and pilot initiatives, generating internal buy-in and eliminating cynical resistance.
3. Phased Implementation Gates
Programmes are structured with rapid proof-of-concept pilot gates. We celebrate early operational wins, build momentum, and iteratively refine operating procedures prior to enterprise-wide rollout.
4. Permanent Capability Building
Our ultimate goal is ensuring your business no longer needs us. We systematically transfer analytical tools, process management techniques, and leadership frameworks, leaving your teams equipped to sustain results indefinitely.
Leadership & Consultants
Our Team of Experienced Leaders
Jamesford's senior consultants combine functional discipline, operational line management experience, teamwork, and strong business ethics. Click any member to read their complete biography.
Geoff Dodds
Brand & Marketing Consultant
Former Head of Brand at Lloyd's of London, Global Brand Director at PwC Consulting, and Marketing Director at Dixons and KFC. Cambridge MA.
Ginny Spittle
Organisation Effectiveness
Former Head of Global Resourcing & Development for Royal Dutch Shell, VP HR for ICL Global Services. MSc in Organisation Behaviour, London University.
Karen Jones
Marketing & Strategy Catalyst
Former Marketing Director at National Savings & Investment, Head of Strategic Marketing for BBC license fees, and Business Development Director at Aviva.
John Muir
IT Programme Management
Specialist in driving business value through IT. Directed £100m+ programmes for multinational mining and FMCG groups. Oxford University PPE graduate.
Malcolm Mirrielees
Transformation Programme Leader
Former Partner at Coopers & Lybrand and Director at Capgemini. Specialises in cross-functional programmes across health, financial services, and retail. Oxford MA.
Martin Strutt
Operations & Turnaround Director
International Operations Director and former Partner at KPMG and PA Consulting. Expert in manufacturing rationalisation, supplier quality, and turnaround.
Graham Bosman
Capital & Change Programme Director
25+ years directing strategic business change and capital investment (£2bn+ utility programmes). Chartered Civil Engineer with Cranfield MBA.
Kay Baldwin-Evans
Strategic Marketing & Comms
Former Accenture lead for Outsourcing practice MarComms, EMEA Marketing Director for SkillSoft, and Head of Comms for BBC Training. Swansea graduate.
Jon Baxter
Business Improvement with Tech
Former IS Director at Unipart Expert Practices, Deloitte consultant, and Johnson & Johnson manager. Cranfield MBA and Masters in Engineering.
Brian McEvoy
Organisation & Change Expert
Former HR Director at Ford plants, consultant with PA Consulting, Touche Ross, IBM Global Services, and Atos. Fellow of the Institute of Management Consultants.
Alison Kinloch
Personal & Organisation Development
Former IBM Management Development lead and Chairman of Frimley Park Hospital NHS Trust for 7 years. Masters in Healthcare Management.
Peter Lewis Jones
Change & Leadership Facilitator
Founder of Manor Resources (1989). Specialist in aligning strategy, structure, and culture across NHS Trust boards, newspaper restructuring, and big 5 partnerships.
Stephanie Peckham
Executive Coaching & Teaming
Chartered Fellow of CIPD. Facilitates leadership and culture change programmes for police authorities, local councils, and top business schools. MSc in HR.
Christian Stanley
Brand Identity & Digital Strategy
20+ years in brand and digital systems. Led brand programmes for TrustMark.org.uk, National Grid, and Churston Heard prior to its £20m acquisition by JLL.
Mike Munley
Global Marketing Director
Former GSK Director in Global Consumer Healthcare, Colgate-Palmolive marketer, and advisor to Bain & Co on Japanese retail. UNSW AGSM graduate.
Sandra Malone
Customer Insight & Brand Strategy
Creator of Datanomics™. Former Senior Marketing Manager for British Telecom, Cable & Wireless, and 3Com. Wall Street Journal featured marketer.
Chris Sayer
Go-To-Market & SaaS Leader
Former GTM lead at Vodafone Group, Managed Services lead at Cisco, Marketing Director at IBM, and co-founder of ComponentSource ($25m online business).
Adrian Martorana
International Marketing Specialist
Former GM/CMO of Global Branding at Fortis, Director at Duracell, and consultant for Visa CEMEA and Citibank. Cannes Lions Bronze Award recipient.
Client Voices
Verifiable Executive Testimonials
Unfiltered evaluations from board members and directors who have worked closely with Jamesford teams.
“The benefits we've achieved today surpass my expectations. We've exceeded performance improvement targets. This project has been the biggest leap forward we’ve made in years. Thank you Paul.”International Insurer
“Jamesford helped us to manage an ambitious plan – to put the customer first in everything we do.”Cineworld Cinemas (UK Leisure Leader)
“Jamesford devised and led a team-based approach to the problem, engaging the management team with the creation of the solution and explaining/selling the outcome to the other business unit management within Willis. Communication was a particular strength.”Willis Coroon (International Insurance Broker)
“The challenges were overcome by developing a team-based inclusive approach to the problem. Ownership of individual initiatives was devolved. Achievements were celebrated, problems were resolved without blame. Paul provided a role model for positive thinking and creative problem-solving.”Energy Major
“Jamesford has a good team culture and has provided consistent support even after the projects ended.”National Leisure & Entertainment Group
“Jamesford has a profound understanding of the processes involved in formulating and implementing business strategy and managing change.”Commercial Bank
Partner with Us
Discuss Your Organisation's Future
Whether you require targeted performance improvements, change management leadership, or an overhaul of your customer value chain, our senior partners are ready to assist.